Can't Hear Sound On Tiktok? Here's What You Need To Know In 2023

Introduction

TikTok has become one of the most popular social media platforms in recent years, with millions of users creating and sharing short videos every day. However, some users have reported issues with the app’s audio, with some unable to hear sound on TikTok videos. If you’re one of these users, don’t worry – there are several reasons why this might be happening, and several solutions to try.

1. Check Your Sound Settings

The first thing to check when you can’t hear sound on TikTok is your device’s sound settings. Make sure your volume is turned up and your phone is not on silent or vibrate mode. If your volume is turned up but you still can’t hear sound on TikTok, try closing and reopening the app to see if that fixes the issue.

2. Check Your TikTok App Settings

If your device’s sound settings are fine, the next step is to check your TikTok app settings. Open the app and go to your profile page, then tap the three dots in the top right corner to access your settings. From there, select “Privacy and Safety” and scroll down to “Accessibility.” Make sure the “Allow Access to Microphone” option is turned on. If it’s off, turn it on and try playing a TikTok video again to see if you can hear the audio.

3. Check for Updates

If your sound settings and app settings are both fine, it’s possible that your TikTok app needs to be updated. Go to the app store on your device and check for any updates to the TikTok app. If there is an update available, download and install it, then try playing a TikTok video again to see if the audio works.

4. Check Your Internet Connection

Another common reason why you might not be able to hear sound on TikTok is a poor internet connection. If your internet connection is weak or slow, the app may not be able to load the audio for videos. Try connecting to a different Wi-Fi network or turning off Wi-Fi and using your cellular data instead to see if that improves the audio.

5. Clear Cache and Data

If none of the above solutions work, the issue might be with the data and cache stored by the TikTok app on your device. To clear this data, go to your device’s settings and select “Apps” or “Application Manager.” Find the TikTok app in the list and select it, then choose “Storage.” From there, select “Clear Cache” and “Clear Data,” then restart the app and try playing a TikTok video again.

6. Contact TikTok Support

If you’ve tried all the above solutions and still can’t hear sound on TikTok, it’s time to contact TikTok support for further assistance. You can do this by going to your profile page in the app, tapping the three dots in the top right corner, and selecting “Report a Problem.” Describe the issue you’re having and provide as much detail as possible, including your device type and operating system version.

Conclusion

If you can’t hear sound on TikTok, don’t panic – there are several solutions to try. Check your sound settings and app settings, make sure your app is up to date, and clear your cache and data if necessary. If all else fails, contact TikTok support for additional help. With these tips, you’ll be able to enjoy all the audio that TikTok has to offer.