How To Get Unblocked From Moneygram

How To Get Unblocked From Moneygram

How to Get Unblocked from MoneyGram

MoneyGram is a money transfer service that allows you to send and receive money online, through its mobile app, or at a physical location. However, there are times when you may find yourself blocked from using the service. This can be frustrating, especially if you need to send money urgently. In this article, we will discuss the reasons why you may be blocked from MoneyGram and provide tips on how to get unblocked.

There are several reasons why MoneyGram may block your account. Some of the most common reasons include:

Possible Causes for Being Blocked

  • Suspected fraud or suspicious activity: MoneyGram has robust security measures in place to prevent fraud and money laundering. If the company suspects that you are engaging in fraudulent activities, it may block your account.
  • Multiple failed login attempts: If you repeatedly enter the wrong password or PIN when logging into your MoneyGram account, the company may block your account to protect against unauthorized access.
  • Violations of MoneyGram’s terms and conditions: Using MoneyGram for illegal purposes or violating the company’s terms and conditions can lead to your account being blocked.
  • Chargebacks or disputes: If you have received a chargeback or dispute on a MoneyGram transaction, the company may block your account to investigate the matter.
  • Security breach: If MoneyGram experiences a security breach or system outage, the company may block all accounts as a precautionary measure.

Tips for Getting Unblocked

If your MoneyGram account has been blocked, there are a few things you can do to try to get unblocked:

  • Contact MoneyGram customer service: The first step is to contact MoneyGram customer service by phone, email, or live chat. Explain the situation and provide them with the reason why you believe your account was blocked. Be polite and cooperative, and provide as much information as possible. MoneyGram may ask you to provide additional documentation or verify your identity.
  • Provide proof of identity: If you are asked to provide proof of identity, be sure to do so promptly. This may include providing a copy of your driver’s license, passport, or other government-issued ID. MoneyGram may also ask you to provide proof of address, such as a utility bill or bank statement.
  • Explain the situation: If you believe that your account was blocked in error, be sure to explain the situation to MoneyGram. Provide as much detail as possible, and be prepared to answer any questions that the customer service representative may have.
  • Be patient: It may take some time for MoneyGram to review your case and unblock your account. Be patient and continue to follow up with customer service if you do not hear back within a reasonable amount of time.
  • Consider opening a new account: If you are unable to get your account unblocked, you may need to open a new account with MoneyGram. This may require you to provide additional documentation and go through the verification process again.

FAQs on MoneyGram Blocking

  1. How long does it take to get unblocked from MoneyGram?
  2. The amount of time it takes to get unblocked from MoneyGram will vary depending on the reason for the block and the documentation that you provide. In some cases, you may be unblocked within a few hours, while in other cases it may take several days or even weeks.

  3. What should I do if I am blocked from MoneyGram after multiple failed login attempts?
  4. If you are blocked from MoneyGram after multiple failed login attempts, you should wait a few hours and then try to log in again. If you still cannot log in, you should contact MoneyGram customer service for assistance.

  5. Can I open a new MoneyGram account if my previous account was blocked?
  6. Yes, you can open a new MoneyGram account if your previous account was blocked. However, you may need to provide additional documentation and go through the verification process again.


Being blocked from MoneyGram can be frustrating, but there are steps that you can take to try to get unblocked. By following the tips in this article, you can increase your chances of getting your account unblocked and getting back to using MoneyGram to send and receive money.

If you have any further questions or concerns, please do not hesitate to reach out to MoneyGram customer service for assistance.