Why Does My Crunchyroll Keep Going Black

Why Does My Crunchyroll Keep Going Black

Why Does My Crunchyroll Keep Going Black?

Streaming your favorite anime on Crunchyroll can be an enjoyable experience, but it can be frustrating when the screen suddenly goes black. This issue can be caused by several factors, ranging from connectivity issues to browser problems.

In this comprehensive guide, we will explore the potential causes behind the Crunchyroll black screen issue and provide step-by-step solutions to help you resolve this problem effectively.

Troubleshooting Connectivity Issues

One of the most common causes of the Crunchyroll black screen issue is connectivity problems. A weak internet connection or a disrupted Wi-Fi signal can result in video buffering, lagging, and ultimately, a black screen.

To troubleshoot these issues, try the following steps:

  • Check your internet connection: Use an online speed test tool to verify if your internet speed is stable and meets Crunchyroll’s recommended requirements.
  • Restart your router and modem: This simple step can often resolve connectivity issues and restore a stable internet connection.
  • Use a wired connection: If possible, connect your device directly to your router using an Ethernet cable. This will provide a more reliable connection compared to Wi-Fi.

Browser-Related Problems

Another potential culprit for the Crunchyroll black screen issue is browser-related problems. Outdated browsers or corrupted cache and cookies can lead to various video playback issues, including a black screen.

To address these issues, try the following:

  • Update your browser: Make sure you are using the latest version of your browser. Browser updates often include bug fixes and performance improvements.
  • Clear your browser cache and cookies: Go to your browser’s settings and clear the cache and cookies. This will remove any corrupted data that might be causing playback issues.
  • Try a different browser: If the problem persists, try using a different browser such as Chrome, Firefox, or Safari to see if the issue resolves.

Other Potential Causes and Fixes

In some cases, the Crunchyroll black screen issue can be caused by other factors, such as:

  • Ad blockers: Ad blockers can interfere with Crunchyroll’s video player. Disable ad blockers and refresh the page to see if that fixes the issue.
  • System requirements: Ensure that your device meets the minimum system requirements for Crunchyroll. You can find the requirements on Crunchyroll’s website.
  • Contact Crunchyroll support: If you have tried all the solutions above and the problem persists, contact Crunchyroll support for further assistance.

FAQs on Crunchyroll Black Screen

Q: Why is my Crunchyroll screen black but I can hear the audio?

A: This issue can be caused by a browser problem or an outdated graphics card driver. Try updating your browser and graphics driver, or try a different browser.

Q: I’ve tried all the solutions above, but my Crunchyroll screen is still black. What can I do?

A: If none of the solutions resolve the issue, contact Crunchyroll support for further troubleshooting and assistance.


Experiencing a black screen while streaming on Crunchyroll can be frustrating, but understanding the potential causes and following the troubleshooting steps provided in this guide can help you resolve the issue effectively.

By addressing connectivity problems, fixing browser issues, and addressing other potential causes, you can enjoy uninterrupted anime streaming on Crunchyroll. If you have any further questions or need additional support, do not hesitate to contact Crunchyroll’s customer support.

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